Terms of Sales
"FAJtextile" is the entire property of ELIOTT ET LOUP SAS. These conditions of sale are concluded on the one hand by the company ELIOTT ET LOUP SAS with a capital of 1000 euros whose registered office is located at 5 rue Cecile Dumez - ZI croix de mission 77640 jouarre, registered in the trade and companies register de Meaux under number 801901844 hereinafter referred to as "FAJtextile" and on the other hand, by any private individual wishing to make a purchase via the website of "FAJtextile.com" www.fajtextile.com hereinafter referred to as "l 'Buyer".
These conditions of sale aim to define the contractual relationship between FAJtextile and the buyer and the conditions applicable to any purchase made through the FAJ TEXTILE merchant site.
The acquisition of a good or a service through this site implies unreserved acceptance by the purchaser of these conditions of sale.
These conditions of sale will prevail over any other general or particular conditions not expressly approved by FAJ TEXTILE.
FAJ TEXTILE reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
2- Characteristics of the goods and services offered
The products and services offered are those listed in the catalog published on the FAJ TEXTILE website. These products and services are offered within the limits of available stocks. Each product is accompanied by a description drawn up by FAJ TEXTILE.
The photographs in the catalog are as faithful as possible but cannot ensure a perfect similarity with the product offered, in particular with regard to the colors.
The prices appearing on the website are prices including all taxes in euros taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of products or services. FAJ TEXTILE reserves the right to modify its prices at any time, it being understood however that the price appearing on the day of the order will be the only one applicable to the buyer. The prices indicated do not include the costs of order processing, transport and delivery as long as they take place in the geographical areas provided below.
4- Geographical area
The online sale of the products and services presented on the site is open to buyers residing in France, overseas departments and territories or Monaco and in all other countries of the world, at the pricing conditions attributable to each of these destinations.
The amount of shipping costs will be calculated automatically in your online shopping cart.
The buyer, who wishes to buy a product or a service, must:
- complete the identification form on which he will indicate all the requested contact details and give his customer number if he has one;
- choose their items and fill their shopping cart online on the website;
- validate his order after having checked it;
- make the payment under the conditions provided;
- confirm their order and payment. The confirmation of the order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will communicate by email confirmation of the recorded order.
Buyers, non-professional individuals, benefit from a withdrawal period of 14 days from the delivery of their order to return the product to the seller for exchange or refund without penalty.
Be careful, however, these conditions do not apply to cut, personalized products and services.
The returned item (s) must be in their original packaging, unworn, unused, in the same configuration as when they were received.
Products returned incomplete, damaged or soiled are not taken back, in this specific case the costs of reshipment will be borne by the buyer.
Before any return of the order, in whole or in part, the customer must notify the after-sales service and wait for the information sent by FAJ TEXTILE.
No return not notified in advance will be accepted.
The order returned in its original condition will be refunded to you after receipt and verification of the latter.
A deduction of shipping costs will automatically be made on the refund amount. This rule is applicable even if the buyer had free shipping costs. Therefore, the deductible amount will be calculated based on the weight and price of the transport provider on the date of purchase.
7- Payment terms
The total amount of the order is due at the time of ordering.
Payments can be made by four channels: online bank card, paypal, bank check, bank transfer depending on the country of residence and the means of payment available at the time of purchase.
By credit card, payments will be made through the secure 3D secure system which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and that no third party can read it during of transport on the network.
By paypal, an online payment system, the customer can pay for his order via a secure page, directly on the Paypal website.
By bank check, the buyer must send within a maximum period of 7 days, postmarked as proof, a bank check for the amount of the order to the following order: ELIOTT ET LOUP SAS, and to the address below. after: ELIOTT ET LOUP SAS - FAJ TEXTILE - 5 rue cecile Dumez - zi mission cross 77640 Jouarre.
He must attach his invoice number to his payment.
By bank transfer, the buyer must send his payment within a maximum of 7 days after placing an order.
RIB: 30004 01603 00010040219 42
IBAN: FR76 3000 4016 0300 0100 4021 942
Any breach of the above conditions may result in an immediate cancellation of the order placed by the buyer, who will of course be notified.
Deliveries are made to the address indicated in the order form which can only be in the agreed geographical areas. The risks are the responsibility of the purchaser from the moment the products have left the premises of FAJ TEXTILE.
In the event of damage during transport, a reasoned protest must be made to the carrier within three days of delivery. Be careful, refuse an open envelope on arrival, and contact us without delay. Delivery times are only indicative; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed.
If, however, a delivery service should lose a package, a complaint from you must reach them as soon as possible. Currently, only Colissimo and Chronopost services offer you insurance in the event of loss. For any order placed with the Letter followed merchandise services La Poste and Mondial Relay, no compensation will be paid by these services.
Goods bearing a tracking number and having left the premises of FAJ TEXTILE are no longer under the responsibility of FAJ TEXTILE.
We will therefore not make full or partial refunds for purchases lost by transport services.
All the products supplied by the seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to the seller who will take it back and exchange it. All complaints and exchange requests must be made electronically to the following email address: contact @ FAJ TEXTILE.com, or by contacting the after-sales service (see point number 11 of these GTC).
The seller, in the online sales process, is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, break in service, or other unintentional problems.
For any information, question or complaint, the customer can contact the Customer Relations department of FAJ TEXTILE from Monday to Friday, 9 am to 6 pm.
Address: FAJ TEXTILE - 5 rue cecile Dumez - zi croix de mission 77640 Jouarre
12- Intellectual property
All the elements of the FAJ TEXTILE site are and remain the intellectual and exclusive property of FAJ TEXTILE.
No one is authorized to reproduce, use, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of FAJ TEXTILE.
13- Personal data
In accordance with the law relating to computers, files and freedoms of January 6, 1978, personal information relating to buyers may be subject to automated processing. FAJ TEXTILE undertakes not to transmit the personal data of its customers to commercial partners.
Users have the right to access and rectify data concerning them, in accordance with the law of January 6, 1978.
FAJ TEXTILE will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. FAJ TEXTILE's computerized registers will be considered by the parties as proof of communications, orders, payments and transactions between the parties.
15- Settlement of disputes
These conditions of online sale are subject to French law. In the event of a dispute, jurisdiction is assigned to the competent courts of Meaux, notwithstanding the plurality of defendants or call in warranty.
Thank you for your confidence.
ELIOTT ET LOUP SAS Group
5 rue Cecile Dumez - ZI mission cross
VAT: 801 901 844 - RCS Meaux